How can we help?
  1. Shark Customer Service | Official Support & Help Center
  2. Warranty & Returns

Warranty & Returns

SharkNinja offers a 60-day money back guarantee or a 90-day money back guarantee on purchases for select products. The applicable money back guarantee will be stated with your order.

Warranty

See all 11 articles
question-icon Shark 1-Year Limited Warranty
question-icon Shark 2-Year Limited Warranty
question-icon Shark 2-Year Limited Battery Warranty
question-icon Shark 2-Year VIP Battery Warranty
question-icon Shark 3-Year Limited Warranty
question-icon Shark 5-Year Limited Warranty

Returns, Refunds & Cancellations

question-icon How do I initiate a return?
question-icon How do I cancel or update my Shark order?
question-icon United States and Canada 60-Day Returns, Refunds and Exchanges Policy
question-icon United States and Canada 90-Day Returns, Refunds and Exchanges Policy
question-icon Returns and Refunds for TikTok Shop Orders