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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number

Getting Started with your Robot - App Guide & Helpful Videos

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SharkClean App

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SharkClean App

  • SharkClean App - Step by Step Instructions
  • How to set up SharkClean App
  • SharkClean® App | How to Use Voice Control
  • SharkClean® App | How to Set Up Cleaning Settings
  • SharkClean® App | How to Set Up Scheduling
See all 7 articles

AI Series Robots

  • How to Set Up Your Shark® AI Robot
  • Getting Started with the Shark® AI Ultra 2-in-1 Robot Self-Empty XL
  • Getting to Know the Cleaning Modes of your Shark® AI Ultra 2-in-1 Robot Self-Empty XL
  • Getting to Know the Cleaning Modes of your Shark® AI Ultra 2-in-1 Robot
  • Getting Started With the Shark® AI Robot Self-Empty XL Vacuum
See all 9 articles

All Other Robots

  • Presenting the Shark IQ Robot Self-Empty™
  • How to set up the Shark IQ Robot Self-Empty™
  • How to maintain the Shark IQ Robot Self-Empty™ – Main Robot
  • How to unlock app-only features for Shark IQ Robot Self-Empty™
  • How to resolve connection issues with Shark IQ Robot Self-Empty™

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