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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number

Robots

  1. Shark Customer Service | Official Support & Help Center
  2. Troubleshooting
  3. Robots

EVERYTHING YOU NEED TO KNOW ABOUT YOUR ROBOT APP | Here

    Download the newest version of the SharkClean App here

Helpful Videos

Helpful Videos

RV2500AE / AV2500 Series

RV2500AE / AV2500 Series

RV2600WD Series

RV2600WD Series

RV2600WA Series

RV2600WA Series

RV2400WD Series

RV2400WD Series

RV20001WD Series

RV2001WD Series

RV900/AV900 Series

RV900S Series

RV750_N / RV85 Series

RV750_N / RV85 Series

RV2000 / AV2000 Series

RV2001 Series

RV1000S/UR1000SR Series

RV1000S Series

RV1000AE/AV1000AE/UR1005AE Series

RV1000AE Series

RV700 / AV700 Series

RV700 Series

Helpful Videos

  • Have you downloaded the newest version of SharkClean App?

RV2500AE / AV2500 Series

  • RV2502AE Series Shark® AI Ultra Robot Vacuum with XL HEPA Self-Empty Base - Troubleshooting Guide

RV2600WD Series

  • RV2600WD Series Shark® AI Ultra 2-in-1 Robot Troubleshooting Guide

RV2600WA Series

  • RV2600WA Series Shark AI Ultra 2-in-1 Robot Self-Empty XL Troubleshooting Guide

RV2400WD Series

  • RV2400WD Series Shark® AI Ultra 2-in-1 Robot Troubleshooting Guide

RV2001WD Series

  • RV2001WD Series Shark® AI VACMOP™ Robot Vacuum & Mop Troubleshooting Guide

RV900S Series

  • RV900S Series Shark™ EZ Robot Vacuum with Self-Empty Base - Troubleshooting Guide

RV750_N / RV85 Series

  • RV750_N / RV85 Series Shark ION™ Robot Vacuum - Troubleshooting Guide

RV2001 Series

  • RV2001 Series Shark® AI Robot Vacuum - Troubleshooting Guide

RV1000S Series

  • RV1000S Series Shark IQ Robot® Self-Empty With Base, WiFi & Home Mapping - Troubleshooting Guide

RV1000AE Series

  • RV1000AE Series Shark IQ Robot Vacuum with Self-Empty Base - Troubleshooting Guide

RV700 Series

  • RV700 Series Shark ION™ Robot Vacuum - Troubleshooting Guide

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