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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number

Hard Floor Cleaning

  1. Shark Customer Service | Official Support & Help Center
  2. Troubleshooting
  3. Hard Floor Cleaning
WD200 Series

WD200 Series

WD100 Series

WD100 Series

S7200 Series

S7200 Series

VM200 / VM250 Series

VM200 / VM250 Series

S5000 Series

S5000 Series

S6000 Series

S6000 Series

S7000 Series

S7000 Series

S3601 Series

S3601 Series

S3501 Series

S3501 Series

S1000 Series

S1000 Series

S3901 Series

S3901 Series

WD200 Series

  • WD200 Series Shark HydroVac™ Pro XL Cordless Troubleshooting Guide

WD100 Series

  • WD100 Series Shark HydroVac™ XL Cordless Troubleshooting Guide

S7200 Series

  • S7201 Series Shark® Steam & Scrub with Steam Blaster® Technology Troubleshooting Guide

VM200 / VM250 Series

  • VM250 Series Shark VACMOP™ Pro Cordless Hard Floor Mop Troubleshooting Guide
  • VM200 Series Shark VACMOP™ Pro Cordless Hard Floor Mop Troubleshooting Guide

S5000 Series

  • S5000 Series Shark® Genius™ Steam Pocket® Mop - Troubleshooting Guide

S6000 Series

  • S6000 Series Shark® Genius™ Steam Pocket® Mop System - Troubleshooting Guide

S7000 Series

  • S7000 Series Shark® Steam & Scrub Steam Mop Troubleshooting Guide

S3601 Series

  • S3601 Series Shark® Professional Steam Pocket® Mop - Troubleshooting Guide

S3501 Series

  • S3501 Series Shark® Steam Pocket® Mop - Troubleshooting Guide

S1000 Series

  • S1000 Series Shark® Steam Mop - Troubleshooting Guide

S3901 Series

  • S3901 Series Shark® Lift-Away® Professional Steam Pocket® Mop Troubleshooting Guide

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