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Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Where to find the model number

Upright Vacuums

  1. Shark Customer Service | Official Support & Help Center
  2. Troubleshooting
  3. Vacuums
  4. Upright Vacuums
UV900 Series

UV900 Series

ZU100 Series

ZU100 Series

ZD550 Series

ZD550 Series

AZ3000 Series

AZ3000 Series

UV850 Series

UV850 Series

AX950 Series

AX950 Series

LA300 Series

LA401 Series

ZD400 Series

ZD400 Series

ZU560 Series

ZU560 Series

ZU780 Series

ZU780 Series

NV70 Series

NV70 Series

AZ1500 Series

AZ1500 Series

ZU620 Series

ZU620 Series

ZU630 Series

ZU630 Series

ZU560 Series

ZU570 Series

ZU51 Series

ZU51 Series

NV830 Series

NV830 Series

NV400 Series

NV400 Series

NV250 Series

NV250 Series

LA500 Series

LA500 Series

AZ2000 Series

AZ2000 Series

NV581 Series

NV580 Series

ZU780 Series

ZU700 Series

NV650 / NV750 Series

NV650 / NV750 Series

NV100 Series

NV100 Series

NV680 Series

NV680 Series

AZ1000 Series

AZ1000 Series

AX950 Series

AX912 Series

NV800 Series

NV800 Series

ZU60 Series

ZU62 Series

UV900 Series

  • UV900 Series Shark® Performance Plus Upright Vacuum Troubleshooting Guide

ZU100 Series

  • ZU100 Series Shark® Rotator® Pet Upright Vacuum Troubleshooting Guide

ZD550 Series

  • ZD550 Series Shark Lift-Away with Powerfins HairPro and Odor Neutralizer Troubleshooting Guide

AZ3000 Series

  • AZ3000 Series Shark® Stratos™ DuoClean® Powered Lift-Away® with Odor Neutralizer Upright Vacuum Troubleshooting Guide

UV850 Series

  • UV850 Shark® Performance Lift-Away® - Troubleshooting Guide

AX950 Series

  • AX910 Series Shark® APEX® Powered Lift-Away Speed™ Troubleshooting Guide

LA401 Series

  • LA401 Series Shark® Navigator® Lift-Away® ADV - Troubleshooting Guide

ZD400 Series

  • ZD400 Series Shark® Rotator® Lift-Away® - Troubleshooting Guide

ZU560 Series

  • ZU560 Series Shark® Navigator® Lift-Away® Speed Troubleshooting Guide

ZU780 Series

  • ZU780 Series Shark® Rotator® Pro Lift-Away® - Troubleshooting Guide

NV70 Series

  • NV70 Series Shark Navigator® Professional - Troubleshooting Guide

AZ1500 Series

  • AZ1500 Series Shark® APEX® Powered Lift-Away® Upright Vacuum Troubleshooting Guide

ZU620 Series

  • ZU620 Series Shark® Rotator® Powered Lift-Away® Speed - Troubleshooting Guide

ZU630 Series

  • ZU630 Series Shark® Rotator® Powered Lift-Away® - Troubleshooting Guide

ZU570 Series

  • ZU570 Series Shark® Rotator® Lift-Away® Pet - Troubleshooting Guide

ZU51 Series

  • ZU51 Series Shark Navigator® Swivel Pro - Troubleshooting Guide

NV830 Series

  • NV830 Series Shark® DuoClean® Powered Lift-Away® - Troubleshooting Guide

NV400 Series

  • NV400 Series Shark® Rotator® Professional - Troubleshooting Guide

NV250 Series

  • NV250 Series Shark Rotator® Pet Plus Troubleshooting Guide

LA500 Series

  • LA500 Series Shark® Rotator® Lift-Away® ADV Upright Vacuum Troubleshooting Guide

AZ2000 Series

  • AZ2000 Series Shark® Vertex™ Upright Vacuum - Troubleshooting Guide

NV580 Series

  • NV580 Series Shark Navigator® Powered Lift-Away® - Troubleshooting Guide

ZU700 Series

  • ZU700 Series Shark® Lift-Away® - Troubleshooting Guide

NV650 / NV750 Series

  • NV650 / NV750 Series Shark® Rotator® Powered Lift-Away® - Troubleshooting Guide

NV100 Series

  • NV100 Series Shark Navigator® Light - Troubleshooting Guide

NV680 Series

  • NV680 Series Shark® Rotator® Powered Lift-Away Speed™ - Troubleshooting Guide

AZ1000 Series

  • AZ1000 Series Shark® APEX® Upright Vacuum - Troubleshooting Guide

AX912 Series

  • AX912 Series Shark® APEX® Powered Lift-Away Speed™ - Troubleshooting Guide

NV800 Series

  • NV800 Series Shark® DuoClean® Powered Lift-Away Speed™ - Troubleshooting Guide

ZU62 Series

  • ZU60 Series Shark Navigator® Pet Pro Upright Vacuum - Troubleshooting Guide
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