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1. Check the bottom of your box, you should see the model number near the bar code.

2. Check the main body of the vacuum (back of the unit) it should have a rating label that features your model number.

3. Check your manual. Your product's model number is listed on the front cover of your instruction booklet.

This video will help you set up your Shark® AI Robot.

Robot Vacuum | Cleaning Modes on your Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop
Robot Vacuum | Getting Started with the Shark Matrix™ Plus 2-in-1 Self-Empty Robot Vacuum and Mop
How to Set Up Your Shark® AI Robot
Getting Started with the Shark® AI Ultra 2-in-1 Robot Self-Empty XL
Getting to Know the Cleaning Modes of your Shark® AI Ultra 2-in-1 Robot Self-Empty XL
Getting to Know the Cleaning Modes of your Shark® AI Ultra 2-in-1 Robot
Getting Started With the Shark® AI Robot Self-Empty XL Vacuum
SharkClean® App | How to Set Up the Home Map (AI series)
Navigation Module Maintenance Shark® AI Robot Self-Empty XL Vacuum
SharkClean® App | How to Set Up Zones (AI series)