CHECK OUT OUR PROMOTIONS | Shop now

DOWNLOAD THE LATEST SHARKCLEAN APP | Android | Apple iOS

CHECK YOUR ORDER STATUS | Here

My Account Order Status Register My Warranty Troubleshooting Contact Us Back to shop

My Account

Order Status

Troubleshooting

Back to shop

Find My Model Number

1. Check your box

On the bottom of your box, you should see the model number near the bar code.

2. Check your unit

The main body of the vacuum (back of the unit) should have a rating label that features your model number.

3. Check your manual

Your product's model number is listed on the front cover of your instruction booklet.

Shark Customer Service | Official Support & Help Center
Troubleshooting
Vacuums
Corded Vacuums
HZ3000 Series

HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer Troubleshooting Guide

This article contains the HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer Troubleshooting Guide. This supports the following SKUs HZ3000, HZ3002, QS3002H, QS3002HEG, QS3002HBL, QS3002HEM, QS3002HBK and QS3000QRD.

Was this article helpful? /
3 found this helpful

Articles in this section

HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer Troubleshooting Guide

Contact Us
HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer FAQs
HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer Owner's Guide
AZ3000 Series Shark® Stratos™ DuoClean® Powered Lift-Away® with Odor Neutralizer Upright Vacuum Owner's Guide
AZ3000 Series Shark® Stratos™ DuoClean® Powered Lift-Away® with Odor Neutralizer Upright Vacuum Troubleshooting Guide

Promoted articles

Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started
Shark HyperAIR™ HD100 Series - Getting Started
Robot Vacuums | How to Set Up Your Shark® AI Robot
Have you downloaded the newest version of the Robot SharkClean App?
Order Status & Tracking Delivery
Find Parts & Accessories