Product Support
Get support anytime using our FAQs, manuals, troubleshooting guides and helpful videos here.
Order parts and accessories here.
Register Warranty
Register your Shark warranty here.
Warranty & Returns
Find information on your shipment and returns information here.
Get in Touch
Our Shark® experts are here to help. Live agent support is available during Mon – Fri 9am – 9pm ET | Sat. 9am – 6pm ET. Don't forget to register your product here before reaching out to us.
For inquiries related to your order status.
For reporting missing items from your order.
Phone
To streamline your support experience, please have your product ready when you call. We'll offer a one-way video session for a quick and accurate resolution. Your cooperation is appreciated!
All Non-Robot Support: 1-855-427-5127
Robot Specific Support: 1-888-228-5531