LV800 Series Shark® Cordless Pet Perfect® - FAQs

This article contains the FAQs for the LV800 Series Shark® Cordless Pet Perfect®. This supports the following product SKUs LV800, LV801, and LV801C.

What is the maximum dirt capacity for the dust cup container?

0.43 dry quarts to the MAX FILL line

How do I charge my handheld vacuum?
  1. Connect the charging adapter to the port on the back of the vacuum.
  2. Plug the charger into a wall outlet.The red charging light will fade in and out. This means the vacuum is charging.
How long should the handheld vacuum be charged?

Lithium-ion batteries take approximately 6 hours to fully charge.

How long should my handheld vacuum operate after a full charge?

A full charge will last about 13 minutes if you are using a motorized attachment. Without a motorized attachment, the handheld vacuum can run longer. It is normal that battery run time gets shorter after a year. Please note that batteries are not covered under warranty.

What does it mean when the charging indicator light blinks red 5 times?

When the red light indicator flashes for 5 seconds this means either the battery power is low or there is a jam in the unit. Clear any clogs or debris buildup.

How do I know when my handheld vacuum is fully charged?

When the handheld vacuum is charging, the red indicator light will fade in and out. When the vacuum is fully charged, the indicator light will turn green for 5 seconds, then shut off.

What does it mean when the handheld vacuum stops working and the indicator light flashes red?

This flashing red light means that the handheld vacuum is overheated. Turn off power for approximately 45 minutes.

How do I empty the dust cup?

Press the dust cup release button and pull out the dust cup. Carefully remove the dust cup filter and empty the dust and debris into the trash. Tap filter gently to knock off any remaining debris. Wipe filter clean with a dry soft cloth. Replace the filter and slide dust cup back into place.

How often should I empty the dust cup?

For optimal performance, the dust cup should be emptied each time you vacuum and when the dust cup appears full or debris reaches the Max Fill line.

How often should I wash the filters?

For optimal performance, the dust cup should be emptied after each use and the filters should be cleaned on a regular basis. Between cleanings, tap the filters over a trash bin to remove any excess dust or other particles.

How do I wash the filters?

Remove filter from dust cup. Rinse filter with cold water until the water runs clear. Do not use soap. Let air-dry completely (at least 24 hours) before reinstalling. Reinstall and press the dust cup cover closed until it clicks into place.

What accessories are available for this handheld vacuum?

To order additional parts for your Shark Cordless Pet Perfect handheld vacuum models LV800, LV801, and LV801C visit The available accessories include: crevice tool, dusting brush, motorized pet hair brush, and charging stand.

How do I find the model number of my Shark Cordless Pet Perfect handheld vacuum?

The model number is displayed on the vacuum"s rating label, which can be found on the handheld portion of the vacuum behind the dust cup.

How do I register my vacuum?

To register your vacuum, visit or scan the QR code using a mobile device.

The motorized brush is not working.

The metal contact pins on the motorized brush may not be in contact with the connector slots on the vacuum. Remove the motorized brush and reinsert firmly into the air-intake nozzle. The motorized brush may have a blockage. Carefully remove all lint, hair, or other debris from the motorized brush.

How much voltage does my handheld vacuum have?

The vacuum has a 10.8V max. The lithium-ion battery, like all lithium-ion products, will naturally decrease in capacity over time from the 100% capacity of a new battery

What is the weight of the handheld vacuum?

The vacuum weighs 2.48 lbs. without accessories.

What are the dimensions of the handheld vacuum?

6.35" L X 4.78" W X 15.47" H

What is the maximum dirt capacity of the dust cup container?

The dust cup holds 0.43 dry quarts up to the Max Fill line.

What is the handheld vacuum made of?

The Shark Cordless Pet Perfect is produced with a combination of durable ABS and PP plastics, along with some metal and rubber components.

What is the QR code for?

The QR code is an easy way to register your vacuum.

How do I find the QR code?

The QR code is displayed on the bottom of the motor housing portion of the handheld vacuum.

How do I scan the QR code?

Please reference your mobile device's instructions on how to use its QR code scanner.

How do I dispose of my handheld vacuum?

This product uses a rechargeable and recyclable lithium-ion battery. When the battery no longer holds a charge, the hand vacuum should be disposed of according to your local ordinances. The hand vacuum must not be incinerated or composted. Contact your local recycling center for information on where to drop off the handheld vacuum (The battery is not removable). For more information, please visit

Why is dust escaping from my handheld vacuum?

The dust cup may need to be emptied. Press the dust cup release button and pull out the dust cup. Carefully remove the filter and empty the debris into a trash bin. Reinsert the filter. If there is a hole or puncture in the filter, it will need to be replaced.

How do I assemble the handheld vacuum?

The dust cup filter must always be used when operating the hand vacuum. 1. Push the dust cup release button and remove the dust cup. 2. Verify that the dust cup filter is inside, then reattach the dust cup to thehand vacuum. 3. The motorized brush can be used to vacuum short pile carpets or rugs. To attach the motorized brush, make sure the On/Off switch is in the Off position.Then firmly insert the motorized brush into the air-intake nozzle, ensuring thatthe contact pins are making contact with the connector slots of the hand vacuum.

What should I do if the suction seems low?

The dust cup may be full. Empty the dust cup.Clean or replace the dust cup filter.Vacuum needs to be recharged.

How do I turn the handheld vacuum off?

To turn the vacuum off, slide the power button to the Off position.