SK115: FAQ

Replacement pads are available at many major retailers or you may order online from or by calling 1 (800) 798-7398

Your Steam Mop should be ready to use in 30 seconds. Pumping the handle 5 to 10 times will help generate the correct amount of steam to begin mopping.

All Shark Steam Mops are designed for use on most sealed/glazed hard floor surfaces. Test an isolated area of the surface to be cleaned before proceeding. Its also great for breaking down tough messes.

Your mop comes with one 10oz Bottle of the Steam Energized Cleanser for wood and one 10oz bottle of the Steam Energized Cleanser for Multi-Floor, 5 Sanifiber Disposable Cleaning Pads and a water tank filling flask.

The Shark Steam Energized Cleanser cleans the following types of floors: finished and sealed wood and laminate, marble, stone, ceramic tiles and vinyl and linoleum. Do not use on unfinished, oiled or waxed wooden boards, unsealed tiles, or carpeted floors because they may be water sensitive. Also, the cleanser is a non-toxic formula that is safe for all pets and children.

3-4 sprays dispense enough solution to clean about one square meter (approx. 10 sq. ft) of flooring. For best results on heavily soiled floors or dried on stains, use additional solution.