NV250 Series Shark Rotator® Pet Plus FAQs

Press the release button on the back of the handle and gently lift it off the wand. Add an accessory and begin cleaning.

Press the release button located opposite the power button on the top of the pod and gently pull up on the top handle to the remove wand. Add the desired accessory to the end of the wand and begin cleaning. To replace, simply guide the wand behind the canister and press down until you hear an audible click.

To turn the vacuum off, press the red power button on the vacuum pod to O, power off.

Make sure the unit is unplugged. 

Pre- Motor Filters

Remove the dust cup and pull the flat foam filter out from the motor housing. Then remove the felt filter using the small ribbon pull-tab. Rinse filters thoroughly in lukewarm water until the water runs clear. Squeeze out excess water and let air-dry completely for at least 24 hours before replacing. Do not place filters in the dishwasher or washing machine. To replace inside the vacuum once dry, put the felt filter in first, then add the foam filter.

Hepa Filter

Remove the filter cover from the front of the vacuum by pulling the latch from under the motor housing. Remove the HEPA filter cartridge, pull off the pre-HEPA filter and rinse them both under lukewarm water, dirty side down, until the water runs clear. Allow the filters to air-dry completely for 24 hours. Once the filters are dry, snap them back together and place them back into the vacuum, then replace the cover by lining up the tabs on one side and swinging the door securely closed until it clicks into place.

To empty the dust cup, first remove it from the vacuum. Press the dust cup release button on the top of the canister and lift off the dust cup. Next, hold the dust cup over the trash and press the bottom door release button on the front of the unit. Tap gently to empty contents. Press the door shut until it clicks. If needed, press the top door release button and remove the fluff screen to clean. Tap gently to remove contents or wipe clean with a soft cloth. Remember to replace the fluff screen after emptying.

For optimal performance, empty the dust cup when dirt reaches the "max fill" line. 

With scissors, carefully cut away any hair wrapped around the brushroll. Check for any debris in the cleaner head and remove if needed.

The Shark DuoClean Slim Upright is manufactured by our high-quality vacuum manufacturing partners in China.

The Shark Pet Plus is produced with a combination of durable plastics, like ABS and PP, along with some metal and rubber components.

The vacuum weighs less than 16 lbs.

The vacuum is 9.84 inches long, 11.97 inches wide, and 45.28 inches tall.

2.8 dry quarts

The cord is 25 feet long.

120 Volts

1150 Watts

9.5 Amps