Easy! If you purchased from sharkclean.com, you can start a return on our RETURNS PORTAL or by contacting our customer service center at 1-855-427-5127. We'll send you a prepaid shipping label with instructions.
Your refund will be issued once we receive and inspect your item. This can take up to 10 business days, but we'll keep you updated by email each step of the way.
If you purchased a Shark product from a retailer, return directly to that retailer online or in person.