SD200 Series Shark® Steam Pickup™ 3-in-1 Hard Floor Cleaner - FAQs

Insert the mop handle into the steam mop body until it clicks into place.

1. To open the water tank, pull the water tank out from the Steam Pickup.  
2. Twist open the cap and fill with water underneath a faucet. Make sure not to exceed the Max Fill line.
3. When finished, close the cap tightly and place it back onto the Steam & Scrub.

Caution: Using cleaning solutions may damage the unit. 

This unit is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the surface to be cleaned and review the use and care instructions from your floor manufacturer.

Surfaces/materials where the steam mop should NOT be used:

1. Wax-polished furniture or floors.
2. Unsealed or unglazed ceramic floors, unsealed wooden and wax floors, and some unwaxed floors.
3. In cases of surfaces treated with wax and some unwaxed floors, the sheen may be removed by heat or steam. Test an isolated area first to see if sheen is affected.

Steam mops are ideal for laminate, bamboo, hardwood, marble, tile, and stone. See Owner's Guide for usage instructions.

Only use water. DO NOT use any cleaning solutions, scented perfumes, oils, vinegar, or any other chemicals, as they may damage the unit or make it unsafe to use.

1. Press the mode button to return to Standby mode (lights will flash).
2. Unplug the cord from the outlet.
3. Wait 2 to 3 minutes for the unit to cool.
4. After the unit has cooled and the steam has been released, empty the water tank and remove the brushroll.
5. Wrap the power cord around the two cord hooks and store the unit.

Note: Allow the unit to cool for 2 to 3 minutes before storing it. Never leave the steam mop with a damp or wet brushroll on any floor for an extended period.

1. Ensure that the antimicrobial brushroll is attached to the motor, nozzle cover is properly attached, and the water tank has been filled to the max fill line with water.  Plug the power cord into an electrical outlet. The unit will go into Standby mode, and the settings lights will flash.
2. To select a steam mode, press the mode button (located on the top of the body) once for LIGHT, twice for NORMAL, and 3 times for DEEP mode.
   • NOTE: SD200 only has 2 modes LIGHT and NORMAL
3. Place your foot on the nozzle cover and tilt the handle down to activate the spinning brushroll.
4. Use a forward and backward motion when mopping.                                           

Caution: Test in a small inconspicuous area and contact the manufacturer or installer for specific information on the surface or material to be steamed. Do not mop any one area for an extended period. Caution: Using cleaning solutions may damage the unit.

This unit has 2 unique Intelligent Steam Control settings so you can choose the ideal amount of steam to use for each cleaning task.                                            

LIGHT: Use on hardwood, laminate, and vinyl. For cleaning delicate surfaces, loosening and lifting light dirt, and light cleaning and dusting.

NORMAL: Use on marble, tile, and stone. Cleans most surfaces and large areas.

For basic, everyday cleaning, cleaning moderate and heavy-traffic areas, and sanitizing* floors. 

*Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary. Only in NORMAL mode.

This unit has 3 unique Intelligent Steam Control settings so you can choose the ideal amount of steam to use for each cleaning task. 

LIGHT: Use on hardwood, laminate, and vinyl. For cleaning delicate surfaces, loosening and lifting light dirt, and light cleaning and dusting.

NORMAL: Use on marble, tile, and stone. Cleans most surfaces and large areas. For basic, everyday cleaning, and cleaning moderate and heavy-traffic areas. 

DEEP: Use on marble, tile, and stone. For deep cleaning and mopping hard-to-clean surfaces, removing stuck-on messes and stains, cutting through heavy dirt and grime, and sanitizing*. 

*Sanitization studies were conducted under controlled test conditions. Household conditions and results may vary. Only in DEEP mode.

You can adjust the flow by changing between Light mode, Normal Mode, and Deep mode depending on the Steam Pickup you buy.  Each mode is optimized for a specific application.

1. Press the mode button until the settings lights start to blink, indicating that you are in Standby mode, and then lift the handle to put the unit in the upright position.

2. Unplug the cord from the outlet and allow it to cool for 2 to 3 minutes before storing.

We recommend emptying the water after each use to properly store the unit.

For best performance and longevity we recommend cleaning your brushroll manually after any intense cleaning event such as a large spill or after cleaning a large, heavily trafficked area. 

Rinse off any leftover debris with tap water. Do not use bleach or fabric softeners as they may damage the brushroll or leave a coating that will reduce their cleaning performance and absorbency. Towel or air dry.

Loose fibers can indicate wearing of the microfiber fabric. Do not pull the loose fibers. Trim them with scissors.

For best performance, we recommend replacing brushrolls every 6 months.

Brushroll lifespan is affected by factors such as frequency of use, type of cleaning (heavy or light) and how often the brushroll is washed and dried. Under normal household conditions, when using the product for routine cleaning a few times per week, we recommend replacing the brushroll every 6 months.

Check to ensure that there is no hard/sharp debris lodged in the underside of the nozzle.

If the steam settings lights won't turn on, try plugging the unit into a different outlet. If the lights are flashing, press the mode button to select a steam setting. Once a steam mode has been selected, tilt the mop handle down to activate the spinning brushroll. Check for steam output after 20 seconds.

Thoroughly clean the liquid holder and float sensor.

1230 Watts

120 Volts

25 feet long

7 lbs

9.3" (L) x 6.5" (W) x 44.5"(H)

The Clean Water Tank is .42L. 

The Dirty Water Tank is .22L.

The warranty is 3 years.