Product Support
Get support anytime for your products, including:
- Shark Hair Care
- Shark Skincare
- Shark Robot Vacuums
- Shark Vacuums
- Shark Air Purifiers & Fans
- Shark Floor & Carpet Cleaners
and helpful videos.
Call Us
Live agent support is available during: Mon – Fri: 9am – 9pm ET. Sat: 9am – 6pm ET.
We'll offer a one-way video session for a quick and accurate resolution. Your cooperation is appreciated!
All Non-Robot Customer Support
1-855-427-5127Shark Robot Customer Service
1 800 668 9600Order Issues?
Check the status of an order placed with us or report a missing item.
Find information on cancelling an order here.
Warranty & Returns
Find information on your shipment and returns or register your warranty.