This article contains the Troubleshooting Guide for the SV780 Series Shark® Cordless Pet Perfect® II. This supports the following SKUs: SV780, SV780BC, SV780W, SV780BRN, SV780C, SV780C_14, SV780SP, SV780SP_14, SV780SP_N, SV780_14, SV780_N and SV780_N14.