This article contains the Troubleshooting Guide for the IZ160 / QZ160 Series Shark® Pet Plus Cordless Stick Vacuum with Self-Cleaning Brushroll. This supports the following product SKUs IZ162H, IZ162HC, IZ163H, IZ165H, IZ165HC, QZ162HQBI, QZ162HQDE, QZ162HQLC, QZ162HQPB, QZ162HQSV, QZ163HQBI, QZ163HQDE, QZ163HQLC, QZ163HQPB, and QZ163HQSV.