This article contains the Troubleshooting Guide for the HZ3000 Series Shark® Stratos® Corded Stick Vacuum with Odor Neutralizer. This supports the following SKUs HZ3000, HZ3000C, HZ3002, HZ3002C, QS3000QRD, QS3002HBK, QS3002HBL, QS3002HEG and QS3002HEM.